Hi Pines Campground

If you're a local user in the Eagle River, Wisconsin area searching for "camping near me," Hi Pines Campground, located at 1919 US-45 N, Eagle River, WI 54521, USA, is one option to consider. You can reach them at (715) 479-9124 or their mobile number, +1 715-479-9124, for inquiries. Based on recent customer feedback available online, it appears that while the campground has some positive aspects, there are also areas where experiences have fallen short for some visitors.

One reviewer noted that the "Campground is nice and clean," which is certainly a positive attribute for any camping destination. Cleanliness contributes significantly to the comfort and overall enjoyment of a stay. This suggests that the management at Hi Pines Campground does pay attention to the upkeep of the grounds.

However, this same reviewer also shared a concerning experience regarding the availability of outdoor activities for children. They called ahead the weekend after Labor Day to confirm that outdoor activities would still be available for their kids, and they were assured that everything would remain up for the season. Despite this assurance, by midday on Saturday, the outdoor equipment that the children were actively using was removed. This discrepancy between the information provided and the actual situation led to disappointment for the reviewer.

Another significant point of feedback relates to the cost of firewood. One camper mentioned that their "firewood bill" was larger than the cost of their campsite itself, particularly as nighttime temperatures dropped into the 40s. They provided a picture of a stack of firewood that cost $30, with individual pieces priced at $1.25 each. This suggests that firewood at Hi Pines Campground might be considered expensive by some, especially for campers relying on it for warmth during cooler nights.

This same reviewer also reported that the "clubhouse" was closed over an hour earlier than the stated time on a Saturday without any notification to the campers. This early closure prevented them from ordering more firewood or accessing any other potential services offered at the clubhouse, leading to further disappointment, especially for a group of four family sites. The reviewer also described the staff as "pretty unwelcoming," which negatively impacted their overall experience and made them doubtful about returning.

Adding to the concerns, another long-term camper (10+ years) shared a negative experience regarding the campground's cancellation policy. They had an unexpected change of plans and provided 11 days' notice of cancellation. However, they were informed that no refund would be issued. The reviewer described the office manager as "awful to deal with" and warned others to "BEWARE of the fine print." They also alleged that the campground might "double dip" by rebooking the site without issuing a refund to the original booker, suggesting a lack of care for patrons. This camper also stated that despite having the option to move their dates, the manager canceled their reservation anyway, did not process a refund, and was no longer communicating with them. This poor customer service experience led to their decision not to return, along with a group of six other campers who visit twice a year.

Considering these recent reviews, local users searching for "camping near me" should be aware of a few potential drawbacks at Hi Pines Campground. While the grounds are noted to be clean, there seem to be issues regarding the reliability of information about activity availability, potentially high costs for firewood, unexpected early closures of facilities, and potentially unfavorable and poorly communicated cancellation policies, coupled with reports of unwelcoming staff and poor customer service.

Therefore, if you are considering Hi Pines Campground for your camping needs near Eagle River, WI, it would be prudent to inquire specifically about the availability of activities during your intended stay, clarify the pricing of firewood, and understand their cancellation policy in detail before booking. While the cleanliness of the grounds is a plus, the reported negative experiences regarding customer service and policy handling are important factors to take into account when making your decision about where to camp.

In conclusion, Hi Pines Campground offers a clean camping environment in the Eagle River area. However, potential campers should be aware of recent feedback indicating possible issues with the provision of promised activities, the cost of firewood, the operating hours of facilities, and the enforcement of cancellation policies, along with some reports of unwelcoming staff. If these aspects are of concern to you, it might be wise to seek further clarification from the campground directly before making a reservation or to consider alternative "camping near me" options in the region.

Hi Pines Campground

1919 US-45 N, Eagle River, WI 54521, USA