Mama Gertie's Hideaway Campground Introduce
Welcome, local camping enthusiasts! If you're searching for "camping near me" and find yourself drawn to the scenic beauty of the Asheville area, Mama Gertie's Hideaway Campground in Swannanoa, North Carolina, is worth considering. Located at 15 Uphill Rd, Swannanoa, NC 28778, USA, this campground can be reached at (828) 686-4258 or their mobile number, +1 828-686-4258.
Based on recent feedback from fellow travelers, Mama Gertie's Hideaway Campground appears to offer some appealing features, particularly for those with RVs. One reviewer specifically highlighted their RV site as being "5 stars," praising the beautiful view of the valley. This suggests that the location provides picturesque scenery, which can significantly enhance your camping experience. Waking up to a lovely valley view is certainly a perk many campers appreciate.
The same review also noted that the RV site was level and equipped with excellent full hookups. For RV travelers, level sites are crucial for comfort and the proper functioning of appliances. Full hookups, typically including water, electricity, and sewer connections, add convenience and allow for a more comfortable stay on the road. This positive feedback indicates that Mama Gertie's Hideaway caters well to the needs of RV campers.
Furthermore, the staff at Mama Gertie's Hideaway Campground received positive remarks in the same review, described as "very helpful and friendly." Hospitable and accommodating staff can greatly contribute to a positive camping experience, offering assistance and local insights that can enrich your stay.
The location of the campground is also mentioned as a great base for touring the Biltmore Estate and other surrounding attractions in the Asheville area. This makes Mama Gertie's Hideaway a potentially ideal spot for those looking to combine the tranquility of camping with exploring the cultural and historical landmarks of the region. Its proximity to Asheville offers easy access to a variety of activities and points of interest.
However, it's important to present a balanced view based on all available feedback. Another recent review shared a significantly different experience related to a booking made in October 2024. This guest reported that due to a hurricane occurring two weeks prior to their scheduled stay, it became apparent that the campground would not be operational. Despite this, the reviewer stated that Mama Gertie's Hideaway did not answer phone calls or emails but posted on Facebook that they were non-operational and that their cancellation policy would still apply.
According to this review, the campground initially refused to issue a refund, offering only a credit instead, even though they could not provide the booked services. The guest mentioned disputing the charge with their credit card company and that while Mama Gertie's did not respond to them directly, they did respond to the credit card company, maintaining their stance of only offering a credit. The reviewer also noted that as of the time of their review, the campground was still not operational. This paints a concerning picture regarding the handling of cancellations and refunds during unforeseen circumstances.
This particular review raises questions about the campground's communication practices during closures and their policies regarding refunds when they are unable to provide services due to events beyond the customer's control. It's crucial for potential campers to be aware of such experiences when making their decisions.
Considering these two contrasting reviews, Mama Gertie's Hideaway Campground appears to offer excellent RV sites with beautiful views and helpful staff, making it a potentially great location for exploring the Asheville area. However, there is also a concerning report regarding their handling of a cancellation due to unforeseen circumstances, which resulted in a dispute over a refund.
For local users searching for "camping near me," Mama Gertie's Hideaway Campground presents a mixed picture based on the available reviews. If you are an RV traveler looking for scenic views and full hookups near Asheville, the positive review suggests you might have a pleasant experience. However, it would be wise to inquire about their current operational status and understand their cancellation policies, especially in light of the negative experience shared by another potential guest.
When considering Mama Gertie's Hideaway for your next camping trip, it would be prudent to contact them directly to get the most up-to-date information on their operational status, availability, and cancellation policies. Understanding these aspects will help you make an informed decision that aligns with your needs and expectations for a local camping getaway. The "camping near me" category aims to connect you with suitable outdoor experiences, and taking into account all available feedback is part of that process.
Mama Gertie's Hideaway Campground Photos










Mama Gertie's Hideaway Campground Location
Mama Gertie's Hideaway Campground
15 Uphill Rd, Swannanoa, NC 28778, USA
Mama Gertie's Hideaway Campground15 Uphill Rd
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Mama Gertie's Hideaway Campground Reviews
Booked for 2 nights in October 2024, well aware of the cancelation policy. Hurricane hit two weeks before our stay and it became very clear that Ma Ma Gertie’s would not be operational for the dates we reserved. While they would not answer the phone or respond to emails, they did post on Facebook that they were non operational and their cancelation policy would still apply. What? We contacted our credit card company to dispute the charge and while Ma Ma Gertie’s would not respond to us, they responded to our credit card company stating they would only issue a credit. As of today, the campground is still not operational. While it is a very sad situation, it does not give Ma Ma Gertie’s the right to keep our money when they could not provide the services we paid for. We had every intention of arriving for our stay but it was not possible. Ma Ma Gertie’s have turned their misfortune into our misfortune. It isn’t right and I’ll be contacting governmental agencies who oversee these types of business practices.
Dec 03, 2024 · Susan JanisI didn't rate the room because we used the RV site. But our site was 5 stars. Beautiful view of the valley; level and excellent full hookups. The staff was very helpful and friendly. Great place to stay to tour Biltmore and surrounding attractions on Asheville area.
Oct 08, 2024 · JohnWe stayed here for our 31 anniversary. I made these reservations 6 months in advance in that time we bought a bigger camper. I called to make sure it would fit in the spot we booked. It would so they ugaraded us . We end up on top of the mountain with a beautiful spot. This place is so worth staying at super nice, very very clean, great dog area. We will stay here again.
Jun 18, 2024 · Ann EnglishRV park down graded my reservation due to water problems on tier 3. Price difference was $102 per nite and instead of refunding me on my credit card they only offered a gift card! I protested and they ignored me. Started credit card protest with my card holder. Site is very steep. You can easily damage your RV bumpers at this site beware.
Aug 31, 2024 · Karl higginsBest views of any campground we have visited. We stayed in the top sectional and the mountain views were great. I would highly recommend this campground if you just want to relax. It doesn't have all the extra things like pools and fun stuff for kids but the view makes up for that.
May 20, 2024 · Mary Beth Neece
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