The Hideaway New Tazewell Introduce
For local users exploring "camping near me" options in the New Tazewell, Tennessee area, The Hideaway New Tazewell, located at 251 Molly Hollow Rd, New Tazewell, TN 37825, USA, presents itself as a potential location. You can contact them at (865) 745-5077 or their mobile number, +1 865-745-5077. However, it is crucial for prospective campers to be aware of significant concerns raised by recent long-term residents regarding the management and upkeep of this campground.
One extensive review from a family who lived at The Hideaway for over a year paints a concerning picture. While they initially stayed due to the rate, they describe it as "the worst place we have stayed in" during their ten years as full-time RVers across more than 16 states. Their experience highlights several critical issues that potential short-term and long-term campers should carefully consider.
A major complaint revolves around the lack of reliable water service. The reviewers report being without water for over 25 days during their year-long stay, with one instance lasting a full seven days. This lack of a basic utility, especially for families, is described as "very unsettling." Consequently, they resorted to storing water onboard their RV as a precaution. This suggests a systemic issue with the water infrastructure at the campground.
Another significant concern is the absence of on-site management. This lack of a permanent presence reportedly led to tenants having to take on responsibilities that typically fall under campground management. Examples include residents repeatedly notifying owners about overflowing dumpsters, which resulted in unpleasant odors, and tenants having to facilitate access for contractors due to the owners' absence.
The review also details neglect of the campground's infrastructure. During winter, icy road conditions were allegedly ignored by the owners, creating unsafe driving conditions. Frustrated tenants reportedly had to personally find and contact contractors to salt the roads on one occasion, and during a subsequent freeze, they had to physically scrape the roads to be able to leave for essential supplies like propane. This indicates a lack of proactive maintenance regarding safety.
Furthermore, the condition of the campsites themselves is a concern. Several sites are described as having "large deep ruts" that are unsafe to walk on. Conversations with contractors who had repeatedly repaired water lines allegedly revealed that the lack of screened dirt during the initial construction contributed to frequent pipe breaks. Additionally, the reviewer states that the sites were not properly packed down and layered with rock, causing campers to sink significantly into the ground, requiring constant readjustment of leveling systems.
The quality of the asphalt roads within the campground is also questioned, with the reviewer claiming that it is caving in and crumbling due to insufficient thickness for the weight of RVs. This suggests potential issues with the overall infrastructure and planning of the campground.
Adding to the list of concerns, the reviewer recounts instances of having to personally cut improperly installed septic pipes for new tenants, which were left sticking out of the ground and prevented hookups. This highlights a lack of attention to detail and completion of basic site preparations.
Promises of future amenities, specifically a pool and recreational areas for children, were allegedly made starting in June 2023 but had not materialized by the time the reviewers moved out in late 2024. The timeline for these installations was reportedly repeatedly pushed back, leading the reviewers to believe there was a pattern of broken promises. They claim that explanations provided by the owners often contradicted information from the contractors who visited the site.
Despite these numerous negative experiences, the reviewer does acknowledge a few pros: the rate, the open skies, and beautiful sunsets/sunrises. However, they emphatically state that "the pros do not outweigh the cons," primarily due to the lack of management, the numerous unfulfilled promises, the poor care of the property leading to utility issues and site problems, and poor communication from the owners.
The owners' response to the initial review, included in the provided text, does not directly refute many of the factual claims but instead focuses on a disagreement regarding an automatic lease renewal clause and defends their management practices. They attribute some of the water issues to the city, although the reviewer counters this by stating that the delays in repairs were due to the owners' slow response in finding someone to fix the problems.
For local users searching for "camping near me," the detailed and critical feedback from a long-term resident of The Hideaway New Tazewell presents a cautionary perspective. While the location in New Tazewell, TN, might be appealing, the reported issues with water reliability, lack of on-site management, poor property maintenance, and unfulfilled promises are significant factors to consider. The positive aspects mentioned (rate, scenery) might not outweigh these substantial drawbacks for many campers.
Prospective campers are strongly advised to weigh the potential benefits against the serious concerns raised in the reviews. The lack of reliable utilities and proactive management could lead to a frustrating and uncomfortable camping experience. The condition of the campsites and roads might also pose challenges for both tent and RV campers.
Before making a reservation at The Hideaway New Tazewell, it would be prudent to seek additional recent reviews from other campers to get a broader understanding of the current conditions. Directly contacting the campground at (865) 745-5077 or +1 865-745-5077 to inquire about the specific concerns raised in the reviews, such as water reliability, on-site management presence, and the status of infrastructure maintenance and promised amenities, is highly recommended. Asking for recent updates and assurances regarding these issues would be a crucial step in making an informed decision about your "camping near me" choice in the New Tazewell area.
In conclusion, while The Hideaway New Tazewell offers a location in the scenic region of New Tazewell, TN, recent in-depth feedback from a long-term resident raises significant red flags regarding the campground's management, maintenance, and reliability of basic utilities. Local users searching for "camping near me" should carefully consider these concerns and conduct thorough due diligence before choosing this campground for their camping needs.
The Hideaway New Tazewell Photos










The Hideaway New Tazewell Location
The Hideaway New Tazewell
251 Molly Hollow Rd, New Tazewell, TN 37825, USA
The Hideaway New Tazewell251 Molly Hollow Rd
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The Hideaway New Tazewell Reviews
We have lived at Hideaway for over a year. We have been fulltime RVer's going on 10 years and have been in 16 plus states. This is the worst place we have stayed in. The price is the only reason we haven't moved. They have a automatic renewal clause and locked us in for another year. Throughout our time there we have been without water for over 25 days. The longest at one time was 7 days. With 3 kids it was very unsettling not having water. After that we started holding water onboard. No onsite management, tenants having to constantly alert the owners about the dumpsters being full. Neglecting the roads when they were covered with ice causing unsafe driving conditions. We personally had to find and contact contractors to come in and salt the roads. The second time they froze tenants had to scrap the roads just to be able to get out to get propane. Several sites have large deep ruts and are unsafe to walk on. After talking with contractors who have fixed water lines multiple times, we have found out that no dirt was screened causing the constant breaking of the water pipes. None of the sites were packed down and the rock properly layered causing people's campers to sink over 6 inches. The asphalt is caving in and crumbling, and the owners were told they needed thicker asphalt to be able to handle the weight of the campers 4" to 6" not 2" to 3". I have personally cut multiple septic pipes for people because the owners left the pipes sticking up out the ground over 2ft, failing to provide the new tenants with the ability to hook up. We have been told since June of 2023 that a pool was going to be installed, they still haven't even broke ground. As well as some recreational areas for our kids. In a nutshell, between the neglect of basic caretaking and the lies they have sold to tenants, I don't recommend this campground. The tenants look after one another because the owners won't. Here are some pictures.Response: We technically never signed another contract and did not notice the automatic renewal in the contract because this is NOT standard practice for campgrounds. That is on me. We have never seen it in any campground that we have been to in our 10 years of traveling. Assuming we would be going into a 30 day contract which is standard. The offer made to us to get out of our lease was pay another 6 months on top of the 4 months we have paid. Which is 10 months total and you keeping the deposit. Basically paying 11 out of 12 months. As you stated our lease was up at the end of July.2nd: No on-site management point is poor business practice on your part. Leaving the sites unfinished by not cutting the sewer pipes and people having to move sites because of wash outs and ruts. If that's how you choose to manage that is sad.3rd: The dumpsters were and have been an on going issue. People got tired of even trying to contact yall because of your poor attitudes.4th: I think people will recognize a pattern here. Failure to own up to your responsibilities. The 7 consecutive days without water was not on the city. We actually had no full days without water because of the city. The water wasn't fixed due to the owners failing to find someone to fix it immediately. It was 4 days before someone showed up to inspect it.The tenants had to cut the water pump back on every time work was done. WHY? because of no on-site management. The tenants had to let all contractors in WHY? because of no on-site management. The tenants had to pick up trash around the campground, WHY? because of no on-site management.I could care less about the pool, it just shows a consistent pattern of neglect and lies. Own up for your failures because there are many. Great location yes but terrible ownership.
Nov 11, 2024 · David George**The pros do not outweigh the cons.**Pros: Rate, open skies, and beautiful sunsets/sunrises.Cons:- No management. If there are issues, it can take days to weeks for a resolution. We have had to inform the owners on multiple occasions that the dumpsters were full. The smell in the summer was awful. I would go on walks daily just to pick up trash to try and keep the place a little nicer. If contractors came, the owners would often text to see if anyone could let them in, instead of being present to make sure work was done correctly.- Many promises, no delivery. The campground said the pool and possibly playground (we got mixed info on whether there would be one) would be installed at the beginning of Summer 2023. They then changed it to Aug 2023 and at the beginning of September this changed to December 2023 and then April 2024. At the beginning of the summer (2024) they said it would be installed by the end of summer. We are now in November and before we moved out they said it would be installed April 2025. The owners have given many excuses as to why they haven't fulfilled these promises but these excuses do not line up with what the contractors that came to the campground said when we personally spoke to them. The owner we dealt with the most was incredibly friendly and helpful UNTIL we moved in.We were told that our spot would be ready for us and construction debris would be removed before we moved there. When we arrived, none of it was removed. We had to remove it ourselves but because some of it was full of wasps, we opted for moving it as far from our camper as possible and then kept our kids away. I wrote them multiple times asking for them to remove it like they promised and it took 3 months.- Poor care of property with water lines bursting being a common occurrence. We had no water for over 22 days in the last year and had to start storing water to make sure we weren't without. That would be upsetting for anyone but for us, a family of 5 with 3 young children, that's pretty upsetting. Because dirt wasn't screened properly, a fact confirmed by multiple contractors when they came to make repairs, the weight of vehicles would cause rocks to press on pipes causing major leaks.Rain caused major washouts that meant campers had to replace rocks at their sites and clear washout on roads. And because the dirt was not layered correctly, our camper would consistently sink a little bit every month. The camper had to be readjusted so the tires and levels would sit on the ground, not in the ground. We were going to have to do it again but chose to leave instead.During the winter, roads were not properly cared for making it very dangerous to travel. We had to reach out to contractors to find people available to come out, for them. After the second freeze, campers were out there with shovels trying to clean the roads so people could get out for propane and supplies. When I reached out to the owners about the condition of the roads, they suggested parking at the bottom of the mountain, on the road where they had a mailbox stolen, leave our car and walk up.- Hideaway's communication with campers was poor to non-existent about repairs, utility outages or updates on what was going on.Consistent apathy and lack of concern for residents made the experience here awful. The campground is young so we excused a lot and had they been honest and shown any empathy or genuine concern, we could have been understanding. But their dishonesty, attitude towards residents, the snail pace at which they worked to remedy issues and lack of upkeep made this a terrible experience.
Nov 07, 2024 · Elisabeth George
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