Discover Hunters Mountain Mobile Home Park in Troy, AL: Important Considerations for Potential Residents

Hunters Mountain Introduce

If you are searching for "mobile home parks near me" in the Troy, Alabama area, Hunters Mountain, located at 1000 Hunters Mountain Pkwy, Troy, AL 36079, USA, is one option to consider. However, it is crucial for prospective residents to be aware of recent feedback from individuals who have leased trailers at this property. This introduction aims to provide an objective overview based on the available customer reviews, highlighting both positive and negative experiences to help local users make informed decisions.

One detailed review paints a concerning picture of the living conditions and management responsiveness at Hunters Mountain. According to this account, the residents experienced multiple unresolved maintenance issues over an extended period. The first major issue involved a malfunctioning back door Schlage lock that reportedly remained unfixed for over a year despite repeated maintenance requests. The reviewer claims that work orders were marked as "fixed" when the issue persisted, leading to prolonged insecurity and frustration. The lack of timely resolution, even after escalating the issue to the property manager, Shaniqua Adams, is a significant point of concern for potential residents who value prompt and effective maintenance services.

The review further details a serious mold problem in a second bedroom, which was allegedly only superficially treated with bleach without addressing potential underlying causes. The presence of water leaks in the walls of the same bedroom, where no pipes were located, was also reported but purportedly never investigated or resolved by maintenance. The reviewer asserts that this ongoing water intrusion and mold growth caused substantial property damage. The alleged lack of concern and action from the management regarding these significant health and safety issues is a critical factor for anyone considering residing at Hunters Mountain.

Another significant issue raised in the review involves a remarkably high utility bill for water usage. The resident reported receiving a bill indicating an implausibly high consumption of over 17,000 gallons in a single month. Upon contacting the utility company, it was allegedly revealed that there was a leak, and the responsibility for finding and fixing it lay with Hunters Mountain. The reviewer claims that both the property manager and the regional manager, Katidra Jackson, initially denied responsibility, even after the utility company reportedly informed them of the leak. This alleged disregard for a potentially costly and wasteful water leak, especially in light of existing water intrusion issues, is another serious concern for prospective residents regarding utility costs and management accountability.

According to the review, it ultimately required a 14-day lease termination notice from the residents' attorney to prompt action from the management. Following this legal intervention, the property manager reportedly brought various crews to the rented trailer to address some of the issues, including the roof and HVAC system. However, the mold problem was allegedly never fully resolved. While mold testing was conducted, the results were not shared with the residents, and no further remediation efforts were reportedly undertaken before they moved out. The reviewer's assertion that they were left to live in a mold-infested trailer until their departure paints a disturbing picture of the living conditions and the management's handling of health-related concerns.

The reviewer concludes by expressing strong negative opinions about the property manager, regional manager, and the overall management of Hunters Mountain, labeling it a "slumlord" situation. They also point to consistent 1-star reviews for the parent companies, Roots Management and Vineyards Management, on platforms like Google Reviews and the Better Business Bureau, suggesting that the issues experienced might not be isolated. This broader context of negative feedback for the management companies should be a significant consideration for potential residents.

However, it is important to present a balanced view by acknowledging that not all feedback is negative. Another, more recent review offers a contrasting perspective, praising the property manager, Shaniqua, for being "helpful, patient and kind" during the application process and in dealing with "confusing aspects." This reviewer expressed feeling that Shaniqua genuinely cared about their experience and well-being and anticipated being "very happy to live here." This positive feedback suggests that individual experiences may vary, and some applicants may have positive initial interactions with the management.

Despite this positive initial interaction, the detailed account of unresolved maintenance issues, mold problems, and alleged mismanagement cannot be ignored by potential residents. While a smooth application process is important, the long-term livability and responsiveness to maintenance concerns are critical factors for a comfortable and healthy living environment. The stark contrast between the two reviews highlights the potential for inconsistent experiences at Hunters Mountain.

Given the conflicting feedback, prospective residents are strongly encouraged to conduct thorough due diligence before making any decisions about Hunters Mountain. This should include visiting the property in person to assess the environment and the condition of available homes. It would also be prudent to attempt to speak with current residents to gather a broader range of opinions on the management, maintenance services, and overall living experience. Asking specific questions about the processes for submitting and resolving maintenance requests, the protocols for addressing issues like mold or water leaks, and the typical utility costs would be advisable.

As the provided information does not include details about the specific environment of Hunters Mountain (such as lot sizes, landscaping, or community amenities), the services offered (like on-site maintenance, community facilities, or security), or any promotional information (such as current rental rates or special offers), interested parties will need to obtain this information directly from the property management. The reported difficulty in contacting the owner in one of the negative reviews underscores the importance of ensuring clear and reliable communication channels with the management before committing to a lease.

In conclusion, Hunters Mountain in Troy, AL, presents a mixed picture for potential residents based on the limited available reviews. While one reviewer reported significant and unresolved issues related to maintenance, mold, and utility billing, another praised the property manager's helpfulness during the application process. Local users searching for "mobile home parks near me" should carefully weigh these contrasting experiences and conduct thorough independent research, including a site visit and direct communication with current residents and management, to determine if Hunters Mountain meets their individual needs and expectations for a safe and comfortable living environment.

Hunters Mountain Photos

Hunters Mountain Location

Hunters Mountain

1000 Hunters Mountain Pkwy, Troy, AL 36079, USA

Hunters Mountain

1000 Hunters Mountain Pkwy

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Hunters Mountain Reviews

We leased our trailer in Troy, AL at Hunter’s Mountain in Troy, AL. Shaniqua Adams is the property manager. We put in multiple maintenance requests for very serious issues that often went ignored.• First, our back door Schlage lock did not work for over a year despite multiple maintenance requests were sent. The maintenance worker would come and mark it as “fixed”, but it was not fixed. We called in April 2024 to complain after multiple requests were already sent in 2023 and still no one was sent. I sent an email from myself in June or July citing all our previous contacts to get someone to fix the lock, after over a year. Shaniqua, in response, emailed me all of the PDFs of the work orders, but a lot of the work orders were missing. I explained this using all of my personal documentation and she said that all her concern is to fix the issues and that she isn’t “interested in debating with me”. I also exposed to her that the work orders are incorrect using from a text message from previous management proving that maintenance workers have been marking tasks as fixed when they are not.• Second, mold was growing in the second bedroom. The mold was only sprayed with bleach, and they said they would come back to look further into the walls. They never came back. There was also water leaking in the walls (which have no pipes in them) in the second bedroom that was reported with the mold, but that was never addressed by maintenance. After more emails, maintenance did not come to address the remainder of the mold and the water streaks that are on the walls. The water was also on the trimming of the ceiling. There is a serious water issue in the trailer from all this evidence, but they did not care. This mold ruined about $6,000 worth of property and they did not care.• Finally, we got a utility bill from $521. When I called the utility company, they stated that over 17,000 gallons of water were used for that month. This was impossible. I relayed all this information to Shaniqua Adams (property manager) and Katidra Jackson (regional manager) and they stated through the email that they did not think this was their responsibility. Shaniqua Adams stated that she also called the utility company and tried to pass it off as the AC runoff. I called the utility company, and they stated that they specifically told Shaniqua there was a leak and that it is Hunter’s Mountain’s responsibility to find and fix that leak. It is sad because with all the issues we have had with mold and the random water leaks, this was not a concern of hers.• We finally served a 14-day lease termination from our attorney. All the things wrong in the trailer were to be fixed within 14 days, or the lease would be terminated. Shaniqua came to our rented trailer the day after serving the letter with a roof crew, HVAC workers, and some employees. It took a letter from our attorney to get her to do all of this. It should not take all of this. This should have been done a month prior when we initially reported the mold. The water leak (was leaking directly into the pipes from the water heater). However, the mold was never addressed. They had Alabama Restoration come a few days after we served the letter to test the mold, but they did not share those results with us, nor did they send someone to look at the mold again which was still in our home. We moved out with no contact from Hunters Mountain. They let us live in mold until we moved out.The fact that Shaniqua Adams had multiple crews at our home demonstrates the negligence of the property manager, regional manager, and maintenance workers. Hunters Mountain in Troy, AL is basically a slumlord run by Shaniqua Adams and Katidra Jackson. When you go look at Google Reviews or BBB reviews for the parent companies (Roots Management and Vineyards Management), they have steady 1-star reviews for issues like mine. Imagine what it is like on the base level.Shaniqua Adams and Katidra Jackson should be ashamed of themselves for allowing tenants to live in a trailer infested with mold.
Oct 21, 2024 · Haven Dates
Shaniqua was so helpful, patient and kind when I needed assitance applying, and dealing with some of the more confusing aspects! She helped me and my fiance tremendously and we could tell she truly cared about our experience and our lives. Will be very happy to live here!
May 30, 2024 · Haylee johnston
Hunters Mountain is growing and has made so many impressive improvements over the last year. We are so excited for the direction it is going and all the state of the art renovations underway, including a brand new pool with a lazy river. If you are looking for a place to call home, give Hunters Mountain a try.
Apr 11, 2024 · Shaniqua Johnson
I love my home here. The move in process and the staff are great! Only thing I dislike is all the trash people keep throwing out all up the road. Other then that I've got no complaints 😁
May 27, 2024 · Amy Mathews
The community here I have to say is quite but the community could use a little work in our opinion. It would look so much nicer if the trash was picked up throughout the community and I’m not talking about the weekly trash that gets picked up from the city . The empty units and even the occupied or the ones owned would make this place look better if the yards were required to stay clean & cut and not an eye sore . Our place is new and beautiful but we were not very satisfied with how the lot was left after set up and before move in but we have cleaned our spot up and made it home for a year . Hopefully we don’t have any other further issues for we are very quiet and stay to ourself and follow the guidelines to the best of our knowledge. Our one. Neighbors are great and have welcomed us to Al. Hope to see some improvements in near future .
Apr 24, 2023 · Angela Devries