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Camping RuralRV Parks Near MeFloridaPolk CountyLakelandRV Parks in New Tampa HighwayShangri La
Shangri La ico

Shangri La

2850 New Tampa Hwy, Lakeland, FL 33815, USA

3.0
Poor Customer Service & Management. The office hours needs to be changed.Office is never opened on time. Amber Meader the community manager is very unprofessional, rude and always have a bad attitude that sits on her face along with the body language like she don't wanna be bothered. You have to wait days or maybe weeks for maintenance to service your home. These homes are literally falling apart and its like no one cares. The phones is not being answered both cell and office phone. I have to be consistent with calling because calls don't ever be returned. Its bad enough that some of us residents have to go knocking on her door because she do live in the community and still gets no response. This is not a good look. It makes myself and others feel bad that we're not being acknowledge in the community we live in and have to pay rent on time monthly. She expects us to pay rent when all our homes are rotted. I called the help center number and even sent email and still nothing. - andrea walcott
Shangri La Overview Intro Photos Location Reviews

Shangri La Introduce

Shangri La RV Park, situated at 2850 New Tampa Hwy, Lakeland, FL 33815, USA, presents itself as a potential option for individuals seeking "RV parks near me" in the Lakeland area. This introduction aims to provide local users with a comprehensive overview of the community, drawing upon available customer reviews to offer an objective perspective on its environment, services, and features. It's important to note that while the platform category is "RV parks near me," Shangri La appears to function as both an RV park and a mobile home community, catering to a range of long-term accommodation needs.

The limited number of publicly available reviews for Shangri La paints a somewhat contrasting picture of the community. One review expresses significant dissatisfaction with the customer service and management, while another offers a positive initial impression of the staff and available accommodations. This disparity highlights the importance of considering all available feedback when evaluating a potential living situation.

Environment and Atmosphere:

The negative review paints a concerning picture of the community's management and maintenance. The resident describes the community manager, Amber Meader, as "very unprofessional, rude," and having a "bad attitude." Such perceptions can significantly impact the overall atmosphere and the residents' sense of well-being within the community. The reviewer also mentions difficulties in contacting the management, with phone calls not being answered or returned, and even in-person attempts to reach the manager at her residence within the community proving unsuccessful. This lack of communication can lead to frustration and a feeling of being unacknowledged by the management.

Furthermore, the negative review raises serious concerns about the physical condition of the homes, stating that "these homes are literally falling apart." The alleged lack of timely maintenance ("You have to wait days or maybe weeks for maintenance to service your home") exacerbates these issues and can create a negative living environment for residents who are paying rent. The combination of poor management interaction and deteriorating living conditions, as described by this reviewer, could contribute to a less than desirable atmosphere within the community.

In contrast, the positive review offers a different perspective, focusing on the helpfulness of the staff encountered during a visit to explore available places. This individual felt that the staff listened to their needs and showed them options that were a good fit for their family. The reviewer expressed excitement about returning to choose a place, suggesting a positive initial impression of the available accommodations and the assistance provided by at least one staff member.

Given these contrasting viewpoints, it is challenging to definitively characterize the overall environment and atmosphere of Shangri La RV Park. Potential residents should be aware of both the positive and negative feedback and consider that individual experiences may vary.

Services and Amenities:

The negative review strongly criticizes the management's responsiveness and the timeliness of maintenance services. The difficulty in contacting the office and the extended wait times for essential repairs are significant concerns for residents who expect a certain level of service in exchange for their rent. The alleged failure to address the deteriorating condition of the homes further underscores potential issues with the management's commitment to maintaining the property and ensuring a satisfactory living environment for its residents.

The positive review does not provide specific details about the services and amenities offered at Shangri La RV Park. However, the fact that the staff was helpful in showing available places suggests that there is a process for prospective residents to view potential accommodations. The mention of "places they have available" implies the existence of RV sites or mobile homes for rent or sale within the community.

To gain a clearer understanding of the services and amenities offered, local users would need to inquire directly with Shangri La RV Park. Typical amenities found in RV and mobile home communities might include:

  • Water, sewer, and electric hookups for RV sites.
  • Trash and recycling services.
  • Laundry facilities.
  • Common areas such as a clubhouse or community room.
  • Recreational facilities like a swimming pool, playground, or sports courts.
  • On-site management office.
  • Maintenance services.

However, the negative review raises serious questions about the quality and responsiveness of the on-site management and maintenance services at Shangri La.

Features and Highlights:

Based on the limited information, it is difficult to definitively highlight the positive features of Shangri La RV Park. The positive review suggests that the availability of suitable accommodations and helpful initial interaction with at least one staff member could be considered features. The location in Lakeland, Florida, might also be a draw for those seeking to live in this area.

However, the significant concerns raised in the negative review regarding poor customer service, unprofessional management, unreliable communication, and inadequate maintenance are critical points that potential residents must consider. The alleged state of disrepair of some homes is a serious issue that could detract from the overall appeal of the community.

It is important for local users to weigh these contrasting perspectives carefully. The positive experience of one potential resident does not negate the negative experiences reported by another. Further investigation and direct communication with the management are crucial to form a comprehensive understanding of the features and overall quality of Shangri La RV Park.

Promotional Information and How to Learn More:

No specific promotional information is available in the provided reviews. Local users interested in learning more about Shangri La RV Park are encouraged to contact them directly at (863) 213-4218 or their mobile number +1 863-213-4218.

When contacting Shangri La, prospective residents should inquire about:

  • The availability of RV sites and/or mobile homes for rent or sale.
  • The sizes and amenities of the available sites/homes.
  • The monthly rental rates or purchase prices and any associated fees.
  • The specific services and amenities offered within the community.
  • The community's rules and regulations.
  • The process for requesting maintenance and the typical response times.
  • The office hours and the best way to contact the management.
  • It would also be prudent to ask about the community's policy on addressing resident concerns and maintenance issues.

Given the concerns raised in one of the reviews, it might also be beneficial to request to speak with current residents (if possible) to gain additional perspectives on the living experience at Shangri La RV Park.

For local users actively searching for "RV parks near me" in Lakeland, Florida, Shangri La RV Park presents a location to consider. However, the available feedback suggests a need for thorough due diligence. The positive initial interaction reported by one reviewer indicates some potential, but the serious allegations of poor management, inadequate maintenance, and communication issues from another reviewer cannot be ignored. Potential residents should approach with caution, conduct thorough inquiries, and ideally visit the property to assess its condition and interact with the management firsthand before making any decisions.

In conclusion, Shangri La RV Park offers a location in Lakeland, Florida, with both RV sites and potentially mobile homes available. While one prospective resident reported a positive initial experience with the staff and available options, another resident expressed significant dissatisfaction with the management, customer service, communication, and maintenance of the community. Local users should carefully consider these contrasting views and conduct their own thorough investigation to determine if Shangri La RV Park meets their needs and expectations for long-term living.

Shangri La Photos

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Shangri La Location

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2850 New Tampa Hwy, Lakeland, FL 33815, USA

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