Explore Cozy Corner Campground - Jonestown PA: Your Local Camping Choice

Cozy Corner Campground - Jonestown PA Introduce

For local residents in the Jonestown, Pennsylvania area seeking "camping near me," Cozy Corner Campground, located at 145 Old Rte 22, Jonestown, PA 17038, USA, offers a camping experience with notable aspects highlighted in customer reviews. You can reach them at (717) 865-2526 or +1 717-865-2526 to inquire about availability and services. Examining the recent feedback provides a balanced perspective for local users considering this campground.

One recurring positive aspect mentioned by a camper who stayed at Cozy Corner on three separate occasions is the friendliness and helpfulness of the staff. This reviewer consistently had "a good experience" and specifically noted that the staff were "friendly and very helpful when you need something." This positive interaction extended to proactive assistance, as they recounted an instance where the staff "even helped secure a section of the gate by the dog park that my tiny dog (who is a master escape artist) was able to fit through without me having to ask." This demonstrates a level of attentiveness and care that can significantly enhance a camper's peace of mind, especially for those traveling with pets. Furthermore, this reviewer appreciated the clear communication from the campground regarding any necessary maintenance, ensuring that all guests were informed and aware. Based on these experiences, Cozy Corner Campground appears to prioritize guest comfort and safety, offering a welcoming environment for local campers.

However, it is crucial for potential local users to also consider the feedback from another recent customer who detailed a negative experience concerning the campground's cancellation policies and customer service. This review described a situation where the camper attempted to cancel a reservation due to an impending severe storm and below-freezing temperatures that would render camping impossible and potentially damage their camper. The customer explained the campground's stated 48-hour refund policy and proposed an alternative solution: to be charged for the first two nights (as the 48-hour notice) and receive a refund for the remaining nights. This request was reportedly refused. The customer then attempted to utilize the campground's policy of allowing date changes, proposing to move the reservation to a Monday and then cancel within the 48-hour window from that new date. This was also allegedly denied, with the staff member stating, "I won't let you do that because I know what you are trying to do."

The reviewer expressed disappointment and frustration with this interaction, particularly when their inability to camp due to the weather and job loss was explained, and a plea for "humanity and compassion" was made. The response received was reportedly that the staff member was "just doing her job" and a refusal to honor the campground's own stated policies. The customer further claimed that the staff was "rude, curt and disrespectful" and that a partial refund offer was deemed unacceptable because it did not adhere to the 48-hour cancellation policy. This negative experience led the customer to file a dispute with their credit card company, highlighting a significant point of concern regarding the campground's flexibility and customer service in unforeseen circumstances.

Considering the platform category "camping near me," local users will need to weigh these contrasting experiences. The positive review emphasizes friendly and helpful staff, even going above and beyond to assist with specific needs, and proactive communication regarding campground maintenance. These are valuable aspects that contribute to a positive camping environment. On the other hand, the negative review raises serious concerns about the rigidity of the cancellation policy, the perceived lack of compassion in dealing with extenuating circumstances, and allegations of inconsistent application of stated policies. For local campers, understanding the campground's approach to customer service, especially in situations requiring flexibility, is crucial.

Information regarding the specific environment and features of Cozy Corner Campground is somewhat limited in the provided reviews. The mention of a dog park suggests that the campground is pet-friendly, which is a significant feature for many local campers. However, details about the types of campsites available (e.g., tent sites, RV hookups), the overall layout of the campground, the presence of natural amenities (e.g., wooded areas, proximity to water), or other recreational facilities are not provided. Local users would need to seek additional information, perhaps through the campground's website or by directly contacting them, to gain a comprehensive understanding of the physical environment and available features.

Similarly, specific services offered at Cozy Corner Campground are not extensively detailed in the reviews. The mention of a dog park implies some level of amenity for pet owners. The helpfulness of the staff suggests they may provide assistance with common camping needs. However, information on essential services such as restroom and shower facilities, water and electrical hookups, waste disposal, or additional amenities like laundry facilities, a camp store, or Wi-Fi is not available in the provided text. Local users should inquire about these services to ensure they meet their requirements for a comfortable camping experience.

Promotional information is absent from the provided reviews. Therefore, local users interested in any special offers, seasonal rates, or loyalty programs would need to contact Cozy Corner Campground directly via phone or explore their website, if available. The contrasting customer experiences provided offer a form of indirect feedback that can inform a potential camper's decision-making process, but specific promotions are not mentioned.

In conclusion, for local residents looking for "camping near me" in the Jonestown, PA area, Cozy Corner Campground presents a mixed picture based on the available customer reviews. The positive feedback highlights a friendly and helpful staff who are willing to go the extra mile for their guests, and the presence of a dog park is a notable feature for pet owners. However, the negative review raises significant concerns regarding the campground's cancellation policies and the perceived lack of flexibility and compassion in handling unforeseen circumstances, as well as allegations of inconsistent policy application. Local users are advised to consider both perspectives and seek further information about the campground's environment, specific services, and detailed policies before making a reservation to ensure it aligns with their expectations and needs.

Cozy Corner Campground - Jonestown PA Photos

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Cozy Corner Campground - Jonestown PA Location

Cozy Corner Campground - Jonestown PA

145 Old Rte 22, Jonestown, PA 17038, USA

Cozy Corner Campground - Jonestown PA

145 Old Rte 22

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Cozy Corner Campground - Jonestown PA Reviews

I have stayed at Cozy Corner three different times so far. Every time I have had a good experience. The staff are friendly and very helpful when you need something.They even helped secure a section of the gate by the dog park that my tiny dog (who is a master escape artist) was able to fit through without me having to ask.They communicated whenever there was any maintenance that needed to be done so everyone was aware.Overall, I enjoyed my time at Cozy Corner and will stay there again in the future.
Feb 07, 2025 · Makalah McDuffie
I called to inquire about canceling a reservation due to the freak storm coming through the NE and the below freezing temperatures. She explained that the policy is 48 hours to get refunded. Understanding they have policies that need to be applied fairly to everyone, I asked if they could charge me for the 1st 2 nights, use that as the 48 hours and refund the rest. She refused. She said I could do a date change. So I asked to change the date to Monday and then cancel from there because that falls within their policies. She said and I quote: "I won't let you do that because I know what you are trying to do." I asked her if we could bring humanity and compassion into the discussion and she said she's just doing her job. I asked her clearly if she would honor the policies she explained to me and she said no. I have never dealt with a privately owned campground that treats people like this. I understand they are in business. I also know they are not losing out on other business due to this cancelation. Further, they are not honoring their policies. As of now, their policies apply to everyone but me. This is an example of what is wrong in today's world. My credit card company said they are legally bound to their policies and is now handling the dispute to get me money back. It should not have come to this. Sad that a family run business operates like this.Edit: I suggested you charge me for the first 2 days, use that as 48 hour notice and cancel the rest. You refused. You informed me you have 2 related policies: a 48 hour cancelation notice and the ability to change the camping dates. I asked to change my date and then I asked to cancel it and you said "I will not allow you to do that because I know what you are trying to do." You are refusing to apply your policies equally to everyone. My camper will be damaged by the freak freezing weather so I literally cannot camp. I also explained that I lost my job and losing that kind of money will be impactful. I further asked for your compassion and humanity and as a family owned campground to please work with me. You were rude, curt and disrespectful. Refunding 1/2 is not acceptable because you are not adhering to your stated policies.
Apr 05, 2025 · Vicki Rawlins
Beautiful campground. Nice and relaxing and quiet. Owner and staff are really friendly down to earth and helpful.
Apr 22, 2025 · Tia McCauley
They are lucky to get one star as I was given no choice but to give zero stars upon new ownership.I super miss the old owners tremendously. New owners run this campground like an army camp, high class resort, and it is nothing near too being that. I would not stay here even if my tire flattened directly in front of their driveway.The playground is for toddlers only. Accomdated to owner family members on the property and the young kids are left alone on grounds unsupervised.Though they may provide handicap parking, the Main Restrooms are not handicapped accessible to get into the bathroom itself.The dog fence made cheap. A large dog almost broke through the cheap fence on my outing. Boy did the owner have a heck of a time holding his big dog inside the gate.The owner managed to do so but certainly did not help my PTSD of almost dying as a young girl from a dog attack of a dog that size.The office staff is super extra and go out of their way to be "unfriendly," and you would be lucky if you get a call back upon leaving important messages to them. Fake smiles of all sorts of staff that should be the total opposite in such a setting for an RV Park of I would expect of any campground worldwide.Most people are always in the wrong professional,sadlyNo newsletters, no nothing....New owners never gave or given heads up to regulars regarding any changes, for instance, waiting until the last week to raise rent. As well as cutting (yellow)water without notice. Needless to say, even with a filter attached to the water still so discolored ( I have pics), I would not let my dog drink from. Charging $15.00 to process rent via a bank card. According to the DA Office , Met-Ed and Consumer Protection, each camper is to be supplied a bill each month for their electric usage, this does not happen. Pay rent in full month or eviction letters pasted to camper doors the last week of October last year while most campers are living on SSI and SSD who certainly do not have money to pay by the 2nd of each month. The now 2 day grace period to pay rent " in full" comes with no refunds upon management deciding to boot you for a reason they do not need whatsoever or if you just leave. That is a $50.00 charge off the bat if not paid by day 2 of each month, your booted. By the way, no monies of ANY get retro paid if they make you leave at any time of the month of which has already been paid.Re-writing campground rules should be something seriously investigated.The tree cutting up against camper windows at 6:10 am. Township states 7 am. start that just did not happen. As well as maintenance thinking, it was a great idea to weedwack "gravel" banging up campers as they go along their merry way.What burns my buns is an old staff member dismissed upon new ownership still lives there even after disrespecting a young lady in a manor I will not speak of, yet he still resides on the grounds.Where is justice or is it fact, it is always all about the bottom dollars.The incidents go on and on. I'm ecstatic to never deal with these unprofessionals ever again and know my family is now safe.It truly upsets me when people rewrite and dive through the cracks of laws to dismantle the humane beings' souls over profit.Civil Rights Advocate*I was denied my complaints made to the office and twice refused a letter handed to front staff to be given to ownership regarding all concerns needless to say the unreturned phone calls.. Rent was $700. before take -over to $750.00 the last week of the month of October 2023. The only reason rent was lowered $25.00 months thereafter is because they installed separate electric meters for each site so as the new ownership made it seem "they cared" for the average citizens financials this is untrue in hence installing electric meters for each site actually increased rent as they are charging 7 cents over the Met-Ed fee of 11 cents per kilowat.Never once did receive an email from the office, and that was a question asked on numerous occasions to staff, still nothing. Still no bill today. I'll let authorities deal.
Nov 11, 2024 · BonnieJo
Very basic campground advertising more than they actually offer. 90 percent of campers are monthly or annual renters. Bathrooms locked, no code to get in. 2 pools advertised, now 1 pool, the other filled with rock. Mini golf pictured on their website not on the property. $70 a night for full hookups. Bring extension cables if you are driving a bigger rig, power and water on our site barely reached, and slide out went over the power post.
Sep 25, 2024 · Jim Hanely